Cancellations & Returns

Should you wish to return an item please email us at

For hygiene reasons we are unable to refund any items if they have been used or the packaging seal has been broken.

Item(s) must be returned within 14 days from the date of receipt of your purchase.  Once we receive your return item(s) we will refund the price paid for the item to your original card.  Delivery charges will not be refunded and you will have to cover the cost for any returned item(s).

Once we have received your returned item(s) we will email you via paypal to confirm your refund, which will be processed within 5 – 14 working days of receipt.  The refund should reach your account within 5-7 days.  Should you have any issues please email at with your tracking number reference.

We advise sending your goods back via a tracked service and retaining proof of postage until you receive your refund notification.

Should you wish to cancel an order this must be completed within 2 hours of initial order by emailing us at